Safety is our number one priority
Chef Vetting Process
As part of our vetting process, all potential cooks are required to go through an extensive Identification Process. Cooks are required to provide government issued identification and have their identification verified. They are also assessed on their cooking experience, motivation for cooking with Platers, and community involvement. This helps us ensure that all of our cooks will provide customers with an exceptional experience.
To further increase our chefs’ accountability to their customers, the Platers application allows users to provide a public review of their experience with the meal. Customers assess each meal on the basis of food quality, pick up experience, portion size, and value. Our cooks love to feed and nourish people, particularly people in their communities, and they’re highly motivated to prepare food safely due to the personal and intimate nature of the Platers experience.
We take trust and safety very seriously
At Platers, we take trust and safety very seriously. Although cooks on our platform are ultimately responsible for food safety, they are vetted by the Platers team and are held to high standards. Platers has created its own approval process that each cook must complete before they can offer food on the platform. Platers merely provides a platform for independent cooks, bakers and caterers to offer their meals or baked goods. Accordingly, food safety remains the ultimate responsibility of the Chef from whom you purchase.